Frequently Asked Questions
General Questions
What Is an Urgent Care Center?
Urgent care centers, like ours, provide faster and less expensive medical care services than emergency rooms. Unlike an emergency room, urgent care centers treat health conditions that are non-life threatening.
Examples of health conditions we treat include falls, certain types of burns, sprains, certain asthma complications, ingrown nails, certain skin problems, broken bones and eye and ear infections. You can find out more about our services on our homepage.
Contact us if you want to determine whether we can treat your condition through a telemedicine or in-person appointment.
How Do I Find Urgent Care Near Me?
How Long Do Urgent Care Visits Take?
Do I Need Insurance for Urgent Care?
What Insurance Policies Do You Take?
Does Urgent Care Do COVID Testing?
Do You Offer Telehealth Appointments?
Does Urgent Care Do Lab Testing?
Does Urgent Care Do X-Rays?
Should I Go to Urgent Care?
Certain symptoms and health conditions warrant immediate medical treatment. Our urgent care clinic does not treat life-threatening conditions such as a heart attack or stroke. If you are experiencing a medical emergency, please go to your nearest emergency room.
How Do I Pay My Bill?
Telehealth
What is telehealth?
When Should I Use Urgent Care Telehealth Services?
Of course, you cannot receive treatment for every medical issue during a telemedicine appointment. Some medical issues require in-person treatment at our urgent care center. However, you could consider taking advantage of urgent care telemedicine if you are experiencing the following health concerns.
- Certain respiratory conditions, including colds and seasonal allergies
- Ear, nose, and throat ailments
- Certain skin rashes or infections
- Headaches
- Joint aches and pains
- Nausea or vomiting
You could also consider taking advantage of urgent care telemedicine under the following circumstances.
- Reviewing your lab or test results
- Following up on a previous medical visit
At California Urgent Care Center, offering telemedicine appointments gives us the opportunity to see you whenever you need us. Book a video appointment with us today to chat with a licensed medical professional.
Do You Offer Telehealth Appointments?
How Do I Schedule a Telehealth Appointment?
We offer limited lab testing at our facilities. To receive more information on lab testing at California Urgent Care Center, please contact us.
How Much Does Telemedicine and Urgent Care Cost?
Which of Your Locations Offer Telemedicine Appointments?
- Lodi – 9:00 a.m. – 9:00 p.m. seven days a week
- Lorraine – 9:00 a.m. – 9:00 p.m. seven days a week
- Pershing – 9:00 a.m. – 9:00 p.m. seven days a week
Why Should I Use Your Telemedicine Urgent Care Services Over Others?
At California Urgent Care Center, we prioritize providing patients with safe and professional medical services. Our professional staff and licensed providers work extremely hard to prevent long wait times. This applies to both in-person consultations and telemedicine appointments.
In most cases, you can receive a telemedicine appointment the same day you request one. This sets us apart from many of our competitors who have limited resources and cannot meet the demands for telehealth during the coronavirus pandemic.
Eye & Ear Infections
Are Eye Infections Contagious?
Yes, they can be. Remember, pathogens such as viruses and bacteria cause some eye infections. These pathogens may spread to other people, sometimes very easily depending on the type of bacterial or viral infection involved. Eye infections caused by allergic reactions are not contagious.
Are Ear Infections Contagious?
Respiratory infections are a common cause of ear infections. The underlying respiratory infection that caused the ear infection could be contagious.
How Long Does an Eye Infection Last?
It depends on the underlying infection and other factors. Your age, prior medical history or pre-existing conditions may lengthen an infection. Some people may recover quickly while others take longer.
How Long Does an Ear Infection Last?
As we state above, ear infections often appear shortly after developing a respiratory infection. Like with eye infections, how long it takes to recover depends on the person or type of treatment involved.