Urgent Care FAQs

California Urgent Care Center Answers Your Questions

California Urgent Care Center provides cutting-edge, family-friendly service in the Lodi and Stockton areas. Our urgent care practice is also opening a new location in Manteca.

We understand that seeking health care can be a confusing process. You may have questions about insurance, how to file an appointment online or how telemedicine works. Below, our California urgent care clinic answers your most common questions.

What Is an Urgent Care Center?

Urgent care centers, like ours, provide faster and less expensive medical care services than emergency rooms. Unlike an emergency room, urgent care centers treat health conditions that are non-life threatening.

Examples of health conditions we treat include falls, certain types of burns, sprains, certain asthma complications, ingrown nails, certain skin problems, broken bones and eye and ear infections. You can find out more about our services on our homepage.

Contact us if you want to determine whether we can treat your condition through a telemedicine or in-person appointment.

How Do I Find Urgent Care Near Me?

You can find a listing of our locations, along with the contact information for each location, on our website. Contact us if you have questions about a specific location or the services offered at each location.

How Long Do Urgent Care Visits Take?

The length of your visit could depend on multiple factors, such as patient volume and staffing availability. We accept walk-in appointments. You can also book your appointment online through our online portal.

Do I Need Insurance for Urgent Care?

You do not need insurance to receive care at California Urgent Care Center. We accept patients from all walks of life, regardless of insurance coverage. We accept cash and credit card payments.

What Insurance Policies Do You Take?

We accept certain insurance policies. You can find more information on the insurance companies we accept on our Payments and Information Page. Feel free to contact us if you have more specific questions about insurance.

Does Urgent Care Do COVID Testing?

We perform COVID testing at two of our locations. You can receive COVID testing at our LodiManteca and Stockton-Pershing locations.

Do You Offer Telemedicine Appointments?

Patient safety is our primary concern. We realize that during the pandemic, many people may not be able to make an appointment in person. At California Urgent Care Center, we offer telemedicine appointments. These are appointments that take place through a secure online platform or by telephone.

By offering this service, we can provide you with a medical consultation from the comfort of your residence. We have more information on our telemedicine appointment hours on the homepage of our website.

Does Urgent Care Do Lab Testing?

We offer limited lab testing at our facilities. To receive more information on lab testing at California Urgent Care Center, please contact us.

Does Urgent Care Do X-Rays?

California Urgent Care Center can perform X-rays for certain injuries. Contact us to learn more about this service.

Should I Go to Urgent Care?

Certain symptoms and health conditions warrant immediate medical treatment. Our urgent care clinic does not treat life-threatening conditions such as a heart attack or stroke. If you are experiencing a medical emergency, please go to your nearest emergency room.

How Do I Pay My Bill?

Visit our Payments and Insurance Page to make a bill payment online. We have a payment portal. You can also make a payment in person at the location where you received services.

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